Refund Policy

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Recurring Orders

Once processed, recurring orders are final and not eligible for a refund. Cancellations and skips must occur before subscription renewal. To skip a week or cancel an order, you can either log in to your Shopify account and click manage your subscription to see available options or talk with our customer service team by using the chat feature on our website. 


Once confirmed, refunds will be processed to return the payment in its original form to the card from which it was received. 

Order Cancellations

To cancel an order, you can talk to our customer service team by using the chat feature on our website.

We want to inform our Service users that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

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